Privacy Policy

Last updated: [date to be added]. This is a template provided during the site build and should be reviewed by a legal professional before launch.

1. Introduction

ARKS Infinity Logistics (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you use our website and how we handle it.

2. Information we collect

We collect information you voluntarily provide through our enquiry and quote forms — such as your name, company, email, phone number, commodity and destination — together with basic technical data (e.g. browser type and pages visited) collected automatically.

3. How we use your information

We use your information to respond to enquiries, prepare freight and clearance quotes, provide our services, and improve our website. We do not sell your personal data.

4. Cookies

Our website may use cookies to remember preferences (such as light/dark mode) and to understand how the site is used. You can control cookies through your browser settings.

5. Contact-form data

Details submitted through our forms are used solely to handle your request and are retained only as long as necessary for that purpose or as required by law.

6. Sharing & disclosure

We may share information with trusted partners (e.g. shipping lines, customs authorities and transport providers) strictly to deliver the services you request, and where required by applicable law.

7. Your rights (incl. GDPR)

If you are located in the EU/EEA, you have the right to access, correct, or request deletion of your personal data, and to object to certain processing. To exercise these rights, contact us using the details below.

8. Data retention & security

We retain personal data only as long as necessary and apply reasonable measures to protect it against unauthorised access or disclosure.

9. Contact

For any privacy questions or requests, email us at info@arksinfinity.com.